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Privacy Policy

Privacy Policy

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Asset Management Engineers (AME) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

The personal information we may collect includes (but is not limited to):

  • Name
  • Job title
  • Contact information (including email address and phone number)
  • Postal address or business address
  • Demographic information (e.g., postcode)
  • Website usage data (e.g., pages visited, time spent)
  • IP address, browser type, operating system (statistical data, non-identifiable)
  • Other information relevant to client enquiries or project requirements
  • Details from suppliers, subcontractors, and consultants
  • Referee details for job applicants
  • Recruitment-related information (CVs, qualifications, background checks)
  • Other information provided through surveys, forms, or offers

2. How We Collect Personal Information

We may collect personal information when you:

  • Visit our website or use our online services
  • Contact us with an enquiry, feedback, or service request
  • Complete an online form, booking, or service order
  • Engage with us on social media
  • Participate in surveys or market research
  • Apply for a job with us or supply services to us
  • Permit a third party (e.g., referrer, partner, supplier) to share information with us
  • Interact with us at events, training sessions, or trade shows
  • Provide information through recruitment or supplier onboarding processes
  • Access publicly available sources as allowed by law

3. How We Use Personal Information

We use your information to:

  • Provide our engineering, compliance, and inspection services
  • Manage and improve our website and online services
  • Maintain internal records and operational processes
  • Communicate with you regarding enquiries, projects, or service updates
  • Send relevant marketing communications (only with your consent where required)
  • Conduct surveys and research to improve our services
  • Manage recruitment processes and assess applications
  • Fulfil legal and compliance obligations
  • Prevent fraud and ensure site and data security

The legal basis for processing your data is where it is necessary for our legitimate interests, to fulfil a contract with you, or where required by law.

4. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this policy, or as required by law.
Once no longer needed, your data will be securely deleted or anonymised.

5. Sharing Your Information

We may share personal information with:

  • AME employees, contractors, and authorised consultants who require it for their work
  • Service providers engaged to perform functions on our behalf (e.g., IT support, marketing services)
  • Professional advisers (e.g., lawyers, accountants)
  • Relevant authorities or regulators as required by law
  • Third parties involved in a merger, acquisition, or transfer of AME assets
  • Referees and recruitment agencies (for job applications)

We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

6. Security

We use a range of security measures to protect your personal information, including:

  • SSL encryption on our website
  • Restricted system access for authorised personnel only
  • Secure physical and digital storage systems

While we strive to protect your information, the transmission of data over the internet is not completely secure. Any information sent to us is at your own risk.

7. Third-Party Links

Our website may contain links to other websites.
This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We recommend you review their privacy policies before providing personal information.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Withdraw consent for marketing communications at any time

To make a request, contact us via the details below.

9. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us in writing.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

10. Contact Us

Asset Management Engineers
Unit 2/133 Burswood Rd, Burswood WA 6100
Email: info@asseteng.com.au
Phone: (08) 9466 7444